IMPORTANT: The key to finding an issue is almost always in the Sitecore log files. S4S has extensive DEBUG logging that provides much more information than Visual Studio.
First, you need to set the logging level to DEBUG. To create detailed logging, go to the log4net section of Web.Config (or Sitecore.config) and change the priority value to "DEBUG".
Recreate the error and check the error is captured in the log file. Remember to change the setting back after you have finished. Note that changing web.config will cause the website to restart. Log files are usually located in the \data\logs folder of the Sitecore website.
FuseIT is keen to learn about any issues you may discover with S4S. Please supply us with the following information:
- Description of the issue and steps to reproduce.
- Screenshot or details of the Stack Trace if available.
- Version of FuseIT.Sitecore.SalesforceConnector.dll you are using (right click the file and view properties).
- Sitecore log file with the error details as above.
This information will help us solve the problem as soon as possible.
Please check our support page to log your request.